The minimum agreement term is a 12-month subscription. We offer longer-term agreements to help customers create more certainty to forecast their future costs.

We accept invoices by either cheque or bank transfer.

When the agreement is signed, an agreed minimum license is assigned to your company. If your employee headcount is above the minimum license assigned at the end of the year, we issue a one time, prorated invoice to cover any new employees for the remainder of the current billing period. 

At the time of renewal, the new invoiced amount will reflect the additional employees.

HR Plus continues our goals to develop the best in class employee experience platform in the market. When a new module is released in your selected plan, you will enjoy the new feature for free in rest of your billing period. 

Yes.  Improving your employee experience takes more than an amazing software ; It is about reshaping your workplace where employee love their work and stay. 

HR Plus people experts provide onboarding training to your HR team and business leadership to familiarize yourself with our product features and sharing relevant business use cases. 

Horus is currently available in the following languages : 

• English 
• Chinese (Simplified & Traditional)

We understand that linguistic factor plays an important role in employee experience surveys, HR plus offers on-demand translation services of your selected surveys to ensure surveys are designed as native as possible to the user preferred language. 

You don’t have to solve queries alone! HRplus’ customer success team is here to answer all your questions, share successful business use cases in improving your employee experience, and make sure you get the most value from our platform. 

In addition, we provide the following value-added services to help you streamline your everyday operation and get additional insights : 

• Daily Operation Administrator 
• Merchant Partnership Management 
• Technical Troubleshooting & Support 
• Employee Focus Group Management 
• Approach Design & HR Advisory 
• Advanced Data Analytics Service 
• Executive Report & Industry Benchmark 
• Market Insights Webinar 

We offer a 3-months free nursing period for all our additional services. If you wish to continue subscribing after the nursing period,  we will issue a one time invoice on your selected services for the remainder of the current billing period. 

HR Plus takes data security & privacy in a prudent manner. Our platform is designed to protect your organization, employee information and we only collect data we need to make your experience better. 

We partner with trusted web security service providers to implement modern cybersecurity practices both technically and procedurally to keep our customers safe from any known cyber risks.  For additional information, please see the Privacy and Security page as well as our Privacy Policy.